Privacy Policy - PatentOAResponse.com

Our Core Privacy Commitment. Chicago Rebuild Alliance, LLC, doing business as PatentOAResponse.com ("we", "us", "our") provides a software service uniquely designed with our registered users’ privacy and confidentiality as its foundational principle. Our technology architecture is fundamentally different from conventional cloud-based software. For our registered users, we ask for and save only a company email address and any secondary/alias email addresses; we do not even ask our registered users to enter their name, law firm, or other information about their patent portfolio. Moreover, we do not ask for, store, or otherwise even allow our registered users to provide any information to our company servers that we cannot independently obtain ourselves through publicly available means. This means that all processing of private data of our registered users occurs exclusively on their local computer systems ("on-premises"). We do not collect, process, store, or have access to any of the non-public documents, data, or information our registered users might create when using our Service.

We are committed to transparency. It explains the robust rights our registered users have over their private data. The interaction with our Service is designed to be entirely one-way; all data generated by our registered users is kept entirely in their on-premises, giving them full control and ownership. This policy outlines our commitment to this principle. Your use of the Service constitutes your acceptance of and agreement to this Privacy Policy.

Information We Handle

We only process a minimal amount of "Service Operational Data" required to run our business. We do not sell this information.

Account and Billing Information

If you register for an account, we use a reputable third-party payment processor (e.g., Stripe) to collect necessary billing information such as your credit card, address, and other information for authentication and communication purposes. We do not directly store your full credit card details.

Website Log Data

When you visit our public-facing website (PatentOAResponse.com), our servers may automatically collect and store standard technical data (e.g, IP addresses) for security, analytics, and operational purposes. This data collection does not extend to our registered users’ use of the on-premises software application itself.

Third-Party Services

We use certain third-party services to operate our business. These services may collect information directly from you and are governed by their own privacy policies. We do not control their data collection or use. These services include:

Your Privacy Rights

You have rights regarding the limited personal information we handle. Residents of certain jurisdictions, including California (under the CCPA/CPRA) and the European Economic Area (under GDPR), are afforded specific rights, which may include the right to access, correct, or delete their data. While our service is based in the U.S., we are committed to protecting fair rights for all our registered users. To exercise your rights, please contact us at info@patentoaresponse.com. We will not discriminate against you for exercising your privacy rights.

Children's Privacy

Our service is designed for a professional audience and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of material changes by posting a notice on our website or by sending a direct notification. Your continued use of the service after such changes constitutes your acceptance of the new policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: info@patentoaresponse.com.